Shreveport Water Damage Restoration Firm Dedicated to Serving You

3/25/2023 (Permalink)

SERVPRO provides safe and secure water damage restoration for your Shreveport home.

Attentive Water Damage Restoration in Shreveport

Cleaning up after a water event in Shreveport can prove to be tricky. Not only does it involve removing water and repairing damage, but it also entails effectively dealing with homeowners and residents. Technicians must also always remain mindful of the safety and comfort of those they work around when dealing with water leaks and other water-related issues.

Good Shreveport water damage restoration firms, like SERVPRO, are attentive to customer needs and dedicated to helping them understand what is being done. Once on-site, our skilled technicians endeavor to make those living in the home feel comfortable, safe, and able to go about their lives as normally as possible. To accomplish these goals, SERVPRO’s water damage remediation experts:

• First, introduce ourselves to residents and give them a business card, Water Customer Information Brochure, and an informative water damage form
• Next, listen to any concerns, review overall scoping and drying plans with the homeowner, follow them to areas impacted by issues like ceiling leaks, burst pipes, and basement flooding, ask their permission to start scoping, and allow them to watch as things in need of water damage repairs are found.
• Then, carefully explain how we plan to fix found water-related problems
• Consider potential safety risks, inform residents and workers of these, provide those in the home with Material Safety Data Sheets for all substances used, and attempt to limit everyone’s exposure to dangerous environments and materials
• Ensure, before work begins, that ceilings and floors are not in danger of collapsing and electrical shock hazards have been eliminated

After this preliminary work has been completed, we are able to start returning your home to its pre-leak condition.

Your neighbors at SERVPRO of South Shreveport are dedicated to doing water damage restoration right. So, if your residence ever suffers the effects of a water event, don’t hesitate to call us at (318) 865-4655 for help.